See what our customers are saying about Drive European. The following reviews are provided from DemandForce:

5stars  Customer since 2005

On time , within estimate

5stars  Customer since 2005

Work done st reasonable price and on time. Most importantly the staff was very knowledgeable about what I might expect as far as repairs in the future.

5stars  Customer since 2005

We’ve entrusted our car maintenance to Sam at drive European for longer than I can remember. When I bring our cars in, I know that they will recommend only what the car really needs and no more. Their workmanship is excellent and they stand behind their work. Having a mechanic you really trust…priceless!

5stars  Customer since 2005

As always, I was very pleased with the service provided.

5stars  Customer since 2005

The only place for elder care of European dreamboats.

4stars  Customer since 2014

It is always a good experience.

5stars  Customer since 2015

I’ve been in love with our 1999 Mercedes SL500 for 14 years, since we bought it used. It’s been babied (garaged, low mileage, no door dents), and Drive European has been instrumental in maintaining and repairing all the old worn out stuff. Helps keep our “classic” car running strong. Great duagnosyic tools and good estimating software lays out what’s wrong. A LOT less expensive to have the car serviced at Drive European than Mercedes dealer.

5stars  Customer since 2015

Extremely talented dedicated and honest crew providing top-notch service at fair prices

5stars  Verified customer

Excellent customer service and very professional!

5stars  Customer since 2016

Love these guys! Thanks Sam and B. Although completely separate from the superb service. I wish they print out a Wifi password and the network name on the wall for the customers’ use only. Other than that, service itself was prompt and very courteous. Will visit them again (well not for a bad reason on my car hopefully not).

5stars  Customer since 2011

Drive European consistently provides me with efficient, quality service. They explain problems, options, and are clear about costs, which seem reasonable by comparison to other places in the area. They’ll get me to the Metro or assist me in renting a car if I need it. And they’re friendly and personable.

5stars  Customer since 2005

have been coming here for 25 years and do not consider any other local provider……

5stars  Customer since 2013

Excellent as usual.

My 1988 MB died on the road and had to be towed to Drive European. Despite the lack of an appointment or any prior notice, got it back on Thursday. Not always easy getting parts for a 30-year old Mercedes.

They have been taking care of this car for five years – I’ve always been satisfied.

5stars  Customer since 2016

The communication and workmanship were excellent.

5stars  Customer since 2005

Sam and his team are the best in the business!! Besides superior service, he is honest! They now provide photos of any issues that your vehicle may have- technology at its best!

Sam has been servicing my vehicles for over 20 years and I highly recommend Drive European!

5stars  Verified customer

Went in for a brake fluid flush and they replaced one of my rear light bulbs at no cost. Amazing service.

5stars  Customer since 2005

We’ve been customers for many years and we always get great, personal, and expeditious service from Drive European.

5stars  Customer since 2005

Dear Sam,

Thank you for your excellent service of our BMWs and Mercedes over the past 20-years. Your work has never failed to be outstanding, your pricing more than fair and is alway above others; including some authorized sales and service groups both for BMW and Mercedes. There is no one I would trust with complex problems than Drive European and your fabulous team. I am sure we will have another 20-years with you and your experts.

Very truly,

Gary

5stars  Customer since 2008

Sam at Drive European took care of my car for its 60k service and front brake replacement. They were very professional and did a great job on the car’s maintenance. Car was ready on time and within the estimate for services.

I highly recommend Drive European to anyone with a Mercedes benz who wants good value from their mechanical shop!

5stars  Customer since 2017

I have a new Mini Cooper and I purchased a trailer hitch on eTrailer.com and I needed to have it installed so that I can use a hitch-mounted bike rack. It came with installation instructions, and I could see that it would be complicated (most of the back “shell” of the car below the hatchback would need to be removed). The dealership will not install non-Mini equipment, and I did not want to entrust UHaul with my perfect little Mini. I saw the excellent reviews for Drive European. I was not disappointed. The hitch looks as beautiful as a hitch can possibly look and it works perfectly with my new Thule rack. These guys can do anything car-related. They are a great team. Give them a call.

5stars  Customer since 2005

They carefully determined my problem and made the appropriate repairs.

5stars  Customer since 2017

Finally found someone who I can trust with my BMW. Sam is patient, honest, very knowledgeable and passionate about cars. They went the extra mile and took my car across the street to renew the inspection.

5stars  Customer since 2006

The only place I trust in the USA to work on my Mercedes

5stars  Customer since 2008

Always the best. A clear explanation of the problem, an accurate estimate, timely updates.

5stars  Customer since 2015

With European auto you can always expect honest and reliable service- this experience was no different and my car is now in top notch working order; at a fraction of the cost of the dealership! I would never take my car anywhere else!

5stars  Verified customer

If you’re looking for open, honest customer service – this is the place to go.

5stars  Customer since 2008

I have used this repair shop for many, many years for all my cars regardless of make. Sam and his crew do a fantastic job providing honest and reliable service. Highly recommended!

5stars  Customer since 2005

As always the service was outstanding.

5stars  Customer since 2016

Polite, Informative and most important excellent craftsmen

5stars  Customer since 2015

Excellent service and communication.

3stars  Customer since 2015

Took X-3 in for service including tire rotation. Fully expected tire inflation to be checked, but it was not. Instead of 32 psi in front and 36 psi in rear. Found 38 psi in RF 30 psi in LF 35 psi in RR and 31 psi in LR. Took vehicle to gas station and inflated tires properly myself.

 Drive European replied:

Mr. Thorkilson,

I apologize-You should never have to check after our work. This was an oversight on our part and I?ve addressed this with the technician who worked on your vehicle-you will not have this problem again.

Thank you for trusting us with your BMW X3!

Sam Dawood

Proprietor, General Manager

 

5stars  Verified customer

Really good service and helpful staff.

5stars  Customer since 2005

Best shop in Washington DC area.

5stars  Customer since 2006

ALWAYS FEEL CONFIDENT

5stars  Customer since 2017

Fantastic through and through! They actually explained the issues to me and were very communicative during the entire process. Not only would I recommend this place, I’m returning next time my car needs service.

5stars  Customer since 2010

Drive European is the best in the area for your foreign car needs. They provide quality service for a reasonable price.

5stars  Verified customer

Sam has provided excellent service on several of my vehicles for over 30 years.

5stars  Customer since 2016

Great service as usual!

5stars  Customer since 2008

I’ve been taking my cars to Drive European for years. I appreciate the workmanship, but even more I value the honesty. Absolutely trustworthy.

5stars  Verified customer

My car needed a lot of work because it had been sitting for a very long time. Sam took the time to go over each and every detail the car needed. I find car things difficult to understand and he had the utmost patience with all of my questions and concerns. And when I changed my mind on what work to do because the bill was so big he was extremely gracious and professional. Because of his good advice, in the end, I only postponed one item that could wait. I am really grateful for all of their help getting my car in tip top shape. Extremely trustworthy and reliable. Cannot say enough good things! If your car needs ANY work, Drive European is where you want to go.

5stars  Customer since 2005

Excellent services

5stars  Customer since 2005

excellent informed service at a fair price

5stars  Verified customer

Just the normal service that I routinely receive – - professional, courteous, and quality work to keep both of our cars in safe running condition. Eduardo and Sam are a delight to work with and they actually communicate with me in language that I can understand. They go out of their way to make certain that everything is right. The technicians doing the work behind the scenes are true miracle workers.

5stars  Customer since 2006

They looked out for my well being and went over and above to work with my insurance to fix my Mercedes and et it the original parts I t needed. The guys are always so friendly and professional. Once again they are my go to dealer.

5stars  Verified customer

I recently needed work done on my BMW. Another local shop quoted me ~$1200 more than Drive European. My experience with Drive European has been absolutely incredible. I am new to the area and will be going here for all my future needs with my BMW.

5stars  Customer since 2005

I have recommended sam’s services to a number of friends. That is the highest form of complement possible.

5stars  Customer since 2006

fairly priced, car ready early, easy lock box pick up It just does not get better than that!

5stars  Customer since 2015

I couldn’t be happier or more pleased with the work done and the customer service I was provided. The team is highly capable and extremely focused on doing the highest quality work with the best parts.

5stars  Customer since 2014

The best service – both personal and technical. Highly recommend Sam and his team to take care of your cars!

5stars  Customer since 2017

This was my first visit to Drive European and I was pleased with the service. Sam and Eduardo were very helpful and making an appointment online was easy. The repair was completed when predicted and transportation to Metro is available if you need it. I highly recommend Drive European.

5stars  Verified customer

Excellent experience as always.

5stars  Customer since 2015

Consistently great service

5stars  Customer since 2005

Just Excellent

5stars  Customer since 2017

Sam and his team explained everything well and were very price competitive

5stars  Customer since 2010

Easy to schedule, easy to pickup, easy to pay, repairs explained thoroughly (especially with video clips showing where any problems were) and work completed in timely manner!

5stars  Customer since 2005

Always professional, always the best!

5stars  Customer since 2007

Great service – relayed the different options on the best way to manage/deal with my car troubles. Whether to go with the necessary service to get the car to pass inspection and to run in a safe manner or not do the necessary work and think about purchasing another car, etc.

5stars  Customer since 2005

Been a coustomer for many years, they are honest, reasonable and dependable. I’ve recommended them to neighbors and they are now loyal customers.

5stars  Customer since 2011

Excellent, as always!!

5stars  Customer since 2009

Great service Sam was very helpful with our situation.

He is knowledgeable resourceful and competent.

I trust his judgement and work, he has been taking care of our cars since 2008

5stars  Verified customer

I have taken my cars to Drive European for almost twenty years. I’ve purchased two cars, and used their recommendation after inspection on a third car. More than the quality of work what I’ve appreciated most has been the access to talk to Sam or the mechanics to get an understanding of what is wrong with the car, what may have caused it, and what the options are. I remember a couple of instances where the fix could be made with either a new part, a used part or a re-manufactured part giving me a choice that impacted the cost. I have referred a couple of friends to Drive European when they were in the market for a car and they were glad I did. I’d have no reservations about recommending Drive European to folks with European cars that are looking for very good work at fair prices that appreciate a different experience than what you would find at a large auto-dealer.

5stars  Verified customer

I had my Audi A4 towed here, I knew it would take a few days to drive it again as they told me they were back up. But communication by phone and e-mail was ongoing. I was satisfied with their work and the cost of fixing the car that I would return to this place.

5stars  Customer since 2005

Although I did not have an appointment Staff successfully fixed problem while I waited.

5stars  Customer since 2015

The staff at Drive European is highly professional and provide explanations of needed service and repairs. Highly recommended.

5stars  Customer since 2006

As always efficient and courteous

5stars  Customer since 2013

Sam was recommended to me by a friend when I bought my 1982 300D (which I use as a daily driver) in 2013. Since then I’ve only let Drive European work on the car. They got the bugs out of the old car and have kept things in great working order since. And they stand by the work they do. Highly recommend.

5stars  Verified customer

Reliable, honest service for my Jetta

5stars  Verified customer

Awesome service from start to finish. They were transparent, very courteous, and willing to go the extra mile!

5stars  Customer since 2016

Thanks. Will come back for next year.

5stars  Customer since 2005

Always exceptional and friendly service . I will never take my cars anywhere else . I trust them unconditionally

5stars  Verified customer

Thorough, honest, timely and good value for money.

5stars  Customer since 2014

You guys are great….one of the first mechanics i feel i can really trust!

5stars  Customer since 2005

If it has wheels and a motor trust it to Drive European.

5stars  Customer since 2012

Sam and Michael are always professional. They clearly explain the work that needs to be completed and the associated costs, seeking the customer’s sign-off before moving forward. There are no hidden costs and they do quality work. I’ve been incredibly pleased with Drive European over the years and would recommend them to anyone looking for a mechanic in the area.

5stars  Customer since 2009

Fantastic work as always.

4stars  Customer since 2015

Good service, they don’t push what you don’t really need. Dedicated staff, they stayed after hours to finish my car on a Friday, didn’t finish until after 8:00 PM. Only downside is dealing with an independent shop, so they’re “lean”: no weekend hours, no loaners, they’ll pick you up at East Falls Church Metro during shop hours. I’ve ditched the dealers for service because they’re overpriced, not as good at the work as DE, and they treat you like a 2nd class citizen when you’re trying to keep an old car on the road (’99 328i). I’ll keep going back to DE for as long as we’re able to keep it on the road.

5stars  Customer since 2011

I have gotten excellent service from Drive European. They are always prompt, clear in their communications and courteous and have kept my BMW in great condition. They are my “go-to” place for any questions or car service needs. I highly recommend them without reservations.

5stars  Customer since 2016

Such a knowledgeable and courteous staff. They worked with me to diagnose the issue with my car, preordered the parts to ensure that my stay was minimal. Despite that I brought the car in late in the morning, they were able to conduct the repairs within one day. Drive European will service my Mercedes for life!

5stars  Customer since 2016

Friendly service. Quality work

5stars  Customer since 2010

As always, Sam was very attentive to what I had to say and he offered up an excellent analysis as to what was at the bottom of the car’s problems. His suggestions as to what had to be done were clear and he left me with options as to what had to be done now and what could be done later. It is always good when dealing with Drive European if one does not need to car back immediately especially if it is an older model which requires waiting for parts. The job always gets done correctly. So, I always go back there to get my car serviced.

5stars  Customer since 2015

Always receive great service, engaging conversations with Sam (owner) and Mike about repair issues and scheduling, and fair pricing for work performed. Much prefer Drive European to my neighborhood Mercedes Benz dealer. We’ve had 3 big repair issues in last two years (hydraulics on soft top, AC replacement and catalytic converter replacement). Expensive to repair an old Benz, even at Drive European, but about $3K- $4K less than if we had work done at dealership.

5stars  Customer since 2005

Thanks to Sam and his staff. Always a great experience

4stars  Verified customer

Professional and prompt service.

5stars  Customer since 2006

I appreciate the honesty at Drive European. Recently, when I had my vehicle serviced for its 90k miler, an extensive service, the owner consulted his records for my vehicle to ensure that he didn’t repeat the same services done on my vehicle in the recent past which brought my bill down from $987.00 to $687.00, saving me $300.00. I take my car there regularly because they do great work and charge a fair price, testifying that a company can be honest, profit, and stay in business.

5stars  Customer since 2005

What a relief to know that there is a repair service one can trust!

5stars  Customer since 2015

Great Customer Service. Fully explain the condition of my car and options for repairs.

Very friendly and professional staff.

Thanks,

Linda Brown, PhD

5stars  Customer since 2010

Our experience at Drive European is always awesome! Sam and the team know our cars and provide the best care possible. They are the experts that give big establishment care with small establishment intimacy. We don’t take our Mercedes Benzs anywhere else.

5stars  Verified customer

So lucky to have found a reliable place that does gr at work on cars and doesn’t cheat their clients.

5stars  Customer since 2006

I realize once again I leave a fantastic review on Drive European that people may think I am paid for this. I AM NOT! I am so happy and relieved that 20 years of business has never resulted in a problem or issue, only quick pleasant service.

Thank you once again for saving me and my Mercedes.

5stars  Customer since 2009

The power steering went out on my Tundra. I’ve never had a regular place for servicing this vehicle, and little service has been needed. My most recent experience had been with Merchant Auto and Tire. I took the Tundra there for an oil change and asked them to tighten the hand brake which was not holding properly. How difficult can that be? Bad experience. So, I decided to take the Tundra, not a European vehicle, to Sam, who has expertly cared for my BMW and Jaguar. The Tundra needed a new rack and pinion. When I picked it up, it didn’t seem quite right. Turned out the factory part had not been pre-set for the proper turning radius as it is supposed to be. Also one bushing was leaking a little. But Sam took it back and corrected it for free, which obviously involved considerable labor for them. But Sam did what he does: put the customer first. The Tundra is good as new–well, as nearly so as a 15-year old truck with 160+k on it can be. Oh yes, and he replaced the gas tank door that had rotted away at the hinges also, even though that’s not a mechanical but a body shop kind of thing. Maybe he wouldn’t want me to mention that!

5stars  Customer since 2005

Great service as always.

5stars  Verified customer

The team at Drive European is phenomenal! THANK YOU for your great service.

5stars  Customer since 2014

Punctual and proficient.

5stars  Customer since 2005

Excellent as always. Honest assessment. Fair prices. Craftsman qualify service.

5stars  Customer since 2005

Quality service at an affordable price.

5stars  Customer since 2009

Excellent and friendly.

5stars  Customer since 2005

Outstanding service and business relationship in servicing my classic BMW 750′s.

5stars  Customer since 2015

I was having a problem with the malfunctioning of my smart keys on locking/unlocking the car. It came down to the point where Sam requested more time to trace the problem. He said: “I will need more time and I have made a commitment to you to repair your car.” He kept his word. The car runs well and he was able to find the problem. Sam is the best. He is very honest in my opinion and does not promise you anything that is not realistic. I plan to continue to use his facilities for future car repairs.

5stars  Customer since 2005

Staff understood what my car needed and repaired it promptly and at a fair price.

5stars  Customer since 2005

I saw drive European notice on wheels and wheel rims in our area. My car had many vibrations at slow speeds. I took the car to drive European and Mr.Dawood the Owner carefully showed me each wheel/rim and to my amazement, two of four rims were severely bent and cracked. I had all four replaced and now my car rides like new. More importantly, I know it is safe in this long, hot and pot hole filled summer. Thank you Sam, you are a life safer.

5stars  Customer since 2005

Sam and his staff are always provide excellent service at reasonable rates yand a pleasure to work with.

5stars  Customer since 2005

Terrific service from master mechanics who care about customer outcomes. They are fair mined and fair priced. I wouldn’t go anywhere else with my three German card.

5stars  Customer since 2014

Positive attitude, excellent work, fair price

5stars  Customer since 2005

Excellent in every thing

5stars  Customer since 2007

Great service – thanks Mike. Fixed the door handle & window on driver’s side. Works great (so far).

5stars  Customer since 2006

Once again, this amazing shop never changes. They are still honest and the best in their field. It seems I only buy used cars if I can let Sam and his great mechanics work on them. With their specialties being Mercedes-Benz, BMWs and other European models they’ve had me well covered since 1995. If you don’t come here you are throwing your money away at other places.

5stars  Customer since 2011

Always a pleasure!

5stars  Customer since 2015

Drive European came through for me yet again! I had an issue that the Dealership had quoted me over $1,000 for items that were not necessary Drive Eurooean addressed the real issue at a fraction of the cost! They are extremely thorough, professional and courteous and have with me a customer for life!

5stars  Customer since 2016

It was a pleasure doing business with Drive European. I will be back.

5stars  Customer since 2005

I know I can always depend on Drive European to take of my car.

5stars  Customer since 2015

Sam and MIke are absolutely fabulous! We have had the best experiences with Drive European. We are keeping alive a 1999 SL500 with 110k miles, which is no small task. We are just not ready to give up “Little Blackie” and are so happy to have found Drive European. In past two years, they have done routine service but also replaced hydraulics in the convertible top and the AC. Expensive, yes, but necessary. Then a few weeks ago, brake job and a few valve replacements. They are honest and responsive and have all the diagnostic Mercedes Benz tools. I live in Arlington and could easily go to the dealership a mile away, but I feel like dealership prices are about 20% higher. Drive European typically keeps my car for a couple or three days, so they drop me off at Falls Church Metro station so I can return home to Clarendon, and then and pick me up when the car is ready a couple days later.

4stars  Customer since 2014

Expensive but that was expected for the major repairs. Car seems to be driving very well and received great service as always. One thing – i noticed a while after picking up my car that the windshield wiper blades were no longer there (I guess they removed them and forgot to put them back on)…this would have been a bigger issue had it started raining. Hopefully no other critical parts were forgotten too.

 Drive European replied:

Thank you for giving us your feedback. The wipers were not removed during service and we verified that they were not touched by any of our staff members. As you know, the wipers are quite concealed in this model and one may not notice them missing right away (unless turned on of course). While it is possible that someone unknown to us removed them while the car was parked outside; it is equally possible that his happened while the car was in your possession. In any case thanks for understanding and I hope the new wipers we gave you stay put.

5stars  Customer since 2014

Mike and Sam are AWESOME! Sam knew my turn signal might not pass inspection although it had passed in the past. It came through with flying colors and did not have to have the lamp replaced. That would have been an extra $400+ on my maintenance and repair which was already a good bit. I appreciate their caring and treatment of me in such a caring and respecrtful manner!

5stars  Customer since 2008

It the only place I’ll take my car!

5stars  Customer since 2005

Always courteous and competent. Sam is great and runs a great operation.

5stars  Customer since 2015

I was ready to fly in from out of state to purchase a car I had finally found from a dealership nearby Sam’s shop. I really wanted an unbiased opinion of the car’s condition before I jumped on a plane and after a quick web search found Drive European. The guys seemed very knowledgeable and accomodating after a phone call. I arranged for the dealership to drop off the car and the guys gave it a thorough look over, reassuring me that this was, indeed, an opportunity I should not pass up. Sam gave me a detailed debrief of what they found, including a few rear end marks that needed some touch up. If I had any criticism at all it would be that they missed a very minor door ding on the right rear fender and the the price was a bit steep for what a similar inspection would cost in my town; but this was money well spent for peace of mind before taking the plunge. Thanks, Sam. And thank your guys. And thanks for being easy to find on the web. Your simple and straightforward website is also a big asset for you.

5stars  Verified customer

Best mechanics and service in town. Honest, reliable and trustworthy.

5stars  Customer since 2005

very knowledgeable and great service as always

5stars  Customer since 2009

Sam and company have always taken wonderful care of our cars. They carefully explain the problem and their proposed solutions. Their work is excellent, and they stand behind it.

5stars  Customer since 2005

This is the only shop that I’ll let work on my Mercedes.

5stars  Customer since 2005

Hands down the best shop in the metro area. Honest, quality work, great staff.

5stars  Customer since 2005

Top notch service at a very fair price with personal guarantee from the owner/operator with whom I have been dealing for over 20-years. I have purchased four luxury cars from Drive European, all for below Blue Book cost and in much better condition. Service is impeccable.

5stars  Customer since 2012

We have a Porsche, BMW, Audi and Volvo that get all of their maintainance done at Drive European. We love cars perhaps a bit too much. Sam, the owner, knows us on a first name basis and provides the best service. I started going there when one of the dealerships tried to keep doing work that wasn’t needed on one of my cars. I took it Drive European for a second opinion and haven’t looked back since. Sam has a key dropbox for early drop-offs and will give my husband or myself a ride back home or to the metro station if we need one.

5stars  Customer since 2010

The service was excellent as usual.

5stars  Customer since 2005

Top notch service at an affordable price. We don’t take our cars anywhere else but Drive European!

5stars  Customer since 2005

Great job on fixing the situation

5stars  Customer since 2014

Sammy is GREAT…..

I have never been to a dealership that is so knowledgeable, cares about their clients, efficient, nice and gets the work done right in a timely manner!!!!!

5stars  Customer since 2005

This shop knows what it is doing, does it quickly and does it right.

5stars  Customer since 2005

The service I received at DriveEuropean was, as always, outstanding. The staff is always courteous and very professional. Couldn’t ask for more!

5stars  Verified customer

Nice guys that do good work.

5stars  Customer since 2005

I have been a client for over 10 years and have never been disappointed by Sam and his staff….Always first rate, professional service!

5stars  Verified customer

Drive European is the best way to buy a car. Period. They strive to provide previously owned cars that are in better condition than does Mercedes and the other luxury car makers, and they meet their goal.

5stars  Verified customer

Always does the right thing for the customer!

4stars  Customer since 2014

Mike was very friendly and helpful. Sam, the owner, called specifically to get more information from me in determining a potential issue with my car…which I definitely appreciated. They seem to be very knowledgeable and I trust them to do what is best for my car. Overall, it seemed very expensive, but I think the level of service is possibly high enough to warrant a premium.

5stars  Customer since 2009

Overall my experience with Drive European has been very positive. Their communication skills are very good. I took in my 2001 Golf TDI for a whole list of problems: AC Compressor, Front Brake replacement, Glow Plugs fault, Replace Timing Belt, Hatchback lock replacement, Headlight left on warning chime and dash board lights fault. It wasn’t cheap to fix these problems and a lot of troubleshooting was required. However, throughout I was given precise technical details of the fault diagnoses and remedial actions along with prices for each item before any work or parts were ordered. They also focussed on equipment repair rather than the easier parts replacement route used by less experienced workshops. I was given a break on some of the labor to soften the blow a little. That was a very smart customer service move on a bill approaching 4k dollars. Recommended!

Note: Do not click on ‘Demand review policies’ to check their terms as when you click back to the review all the text disappears – very irritating but not Drive European’s fault

5stars  Customer since 2013

Wonderful as always! Thank you to Sam and the team at Drive European!

5stars  Customer since 2005

Professional and caring services staff. For the past few years, the service team continues to exceed my expectation. I wish my health care providers will be a good as they are.

Nash

5stars  Customer since 2008

I have been going to Drive European for more than 6 years. Sam and his staff are always very professional and I trust them. I don’t know much about cars so it’s important I work with a repair chop I can trust. Plus I have a Mini-Cooper and not everyone knows how to work on Minis..but Drive European does! Sam has pointed out in the past when I’ve had parts under factory warranty that I could take back to the dealership to fix at no charge. I have a feeling other repair shops would have charged me to replace the part because I would have never known it was still under warranty.

I have never had an issue with a repair after Sam and his team have worked on my car. They are my trusted advisors in everything related to my vehicle. I have 2005 Mini Cooper and thanks to Sam and his team it runs great!! I highly recommend their services.

5stars  Verified customer

Drive European is THE BEST!!!

5stars  Verified customer

Excellent and timely service.

5stars  Customer since 2006

As always, GREAT SERVICE

Fairly priced, everything completed. I did not have an apointment and they still took my car.

5stars  Customer since 2011

Sam Dawood and his team at Drive European have been 100% reliable and pleasant to work with as well. They have provided me with years of quality service. I would highly recommend Drive European to others.

5stars  Customer since 2011

Fantastic and quick service. Thank you for being open and honest with your work!

5stars  Customer since 2005

Sam & Company are simply The Best!

5stars  Customer since 2009

As Usual, had a great experience with servicing my X5 2010 for issues the dealer will not cover.

Got a complementary state inspection and excellent service.

Thank you Sam and Marco

5stars  Customer since 2005

I have been a customer for 25 years. Sam and his crew are through, attentive and efficient. The very few times the work was not perfect Sam willingly corrected it at his own expense. I recommend them highly. (and no one asked me to write this review,

5stars  Customer since 2005

Always good treatment. Explanations of the problems/issues are thorough. The options for repair are well described: new part, used part, re-manufactured price. Sam and his team are top notch. I end up buying cars (and have purchased two from Drive European) because I have trust in the service and quality of work.

5stars  Customer since 2010

Sam and the crew at Drive European are top notch. I wouldn’t take my car anywhere else. Everyone deserves a mechanic they can trust but finding one is never easy. Take your car here and never worry about getting anything but the best service possible.

Bonus: Sam is always willing to spend the time to explain what is going on and give you the best advice even if it means less money for him.

5stars  Customer since 2005

As usual, excellent service. And the wash job on the car made it look absolutely beautiful!! Hard to believe this car is 16+ years old. We really appreciate the thorough and friendly service we get at Drive European. Also the back and forth to the Metro is really appreciated. Once again, job well done. You’ll be seeing us back again. Bill Hoover Reston, VA

5stars  Customer since 2005

I can’t say enough about the outstanding work that Drive European does. Sam Dawood, the owner is the most honest person whom I have ever met; he is fair, incredibly competent and a master mechanic. More than that, he is a meticulous auto engineer and employs only top-notch auto specialist. I have been going to him for over 20-years.

5stars  Verified customer

I find Sam and staff professional. I am a female and it is reassuring to know that when Sam evaluates the repairs he provides the options of what can wait and what cannot for those who are budget mindful. I have also found that they will stand behind their repairs should their ever be a problem. I have a 1988 Jetta that is still going strong thanks to Sam and his crew!

5stars  Customer since 2013

Sam diagnosed and explained the repair process with patients. I appreciate how professional he was in explaining the issues and possible solutions.

Great job. My car is running strong and steady.

Lester

5stars  Customer since 2013

Sam and his team were prompt and honest. Two things most auto shops lack…..we will continue to take our car to Sam for future service.

5stars  Customer since 2006

Thank you for revising my car. It drives better than it ever did when I got it. Appreciate your service great cutover service.

5stars  Customer since 2006

Can’t ask for more professional and understanding staff.

5stars  Customer since 2006

18 years ago I was lucky enough to stumble on DriveEuropean, of course it was a different name, owned by a great man who Sam worked with and eventually sold it to Sam. For 18 years he has serviced everyone of my Mercedes, Chryslers, Jeeps, BMWs and as much as I try to get him to work on my Rolls Royce; he is man of integrity and honestly. He just would not do it justice to his quality criteria. That is why I continue to drive 2 hours from WV for an oil change, new tires, brakes and this last one which no dealership in the DC area could fix was to bypass the teleaid system to get our radio working again. If you are a smart person and really do read and believe reviews then go in and introduce yourself to Sam and start a lifelong relationship of excellence.

5stars  Customer since 2009

Great friendly service with honest reasonable cost.

5stars  Customer since 2005

Efficient service, easy to schedule, keeps our cars running in great condition.

5stars  Customer since 2005

I have had 7 cars serviced by, purchased 1 car from and recommended many folk to Sam’s shop. The services provided are comprehensive, cost-effective, excellent in all ways. Charm, the personal touch and scrupulous honesty are hallmarks of Sam and his team of experienced technicians

5stars  Customer since 2008

The work done by the technicians and the customer service at Drive European always surpasses my expectations. I recently had work completed on my wife’s vehicle. Upon taking her car on a road trip, she commented on the way it handled after the service.

5stars  Customer since 2013

Sam and the team make you feel at ease at Drive European. You know you will get great service at a good price. I definitely recommend this place and will be taking my Volve S40 back.

5stars  Customer since 2011

The owner, Sam Dawood, and the entire staff there are very competent, courteous and efficient. They always figure out the problem and fix it, and often times make preventive fixes to avoid the issue from ever happening again.

Most importantly, unlike many of the luxury car auto shops, their approach is very hassle-free, never try to up-sell you unneeded services, and their prices are competitive.

5stars  Customer since 2010

In addition to going above and beyond with the quality of work, the thorough explanation and honesty really shines through from Sam and his guys at Drive European. They recently completed major service at 100K on time and on budget. My 2005 e46 3-series is driving like new, and I look forward to coming back to Drive European to keep it running properly for another 100K.

5stars  Customer since 2009

I’m a car guy. I know a good car when I drive it. I read about cars. I talk cars with guys who know cars. I haven’t repaired a car since the 1979 Audi 5000 I owned which was a beautifully simple car to work on. And I do not pretend to be an expert in diagnosis, but I know b.s. when I hear it. You won’t hear any from Sam. I own a unique Jaguar. I would probably have had to sell this car, except for Sam. I own a BMW that had a problem the dealer said was not a problem but Sam immediately recognized and understood the problem. Before that was fixed, I was ready to get rid of the car. I have an aging Toyota truck that I would sell, except that I know Sam can keep it going.

5stars  Verified customer

I really appreciate the fact that the staff at Drive European takes the time to explain my car’s needs, what’s critical, what can wait, etc.

5stars  Customer since 2006

AS USUAL, PLEASED WITH ALL

5stars  Customer since 2005

great as always

5stars  Customer since 2005

I trustl Sam and his team to service, evaluate and repair all my vehicles.

I am a long time customer and recommend them often.

5stars  Customer since 2005

Drive European has been servicing my automobiles for more than 10 years. I always receive outstanding customer service and fair estimate with each vehicle repair.

5stars  Verified customer

As always, Drive European provided nothing but the best in service, replacing a damaged tire, and even washing the car! They are the best.

5stars  Customer since 2010

Outstanding service by professionals who care!

5stars  Customer since 2010

Excellent service, outstanding staff and a presentable reception area, stocked with coffee, tea and a selection of magazines.

5stars  Customer since 2005

As always, Drive European exceeds all expectations. I know that I can trust Sam’s advice, and I have been doing so for many, many years.

5stars  Customer since 2010

As always the service was excellent and professional.

5stars  Verified customer

A place you can trust with your admittedly expensive car addictions! Sam will always go the extra mile to ensure that the right things are done for your car at the most reasonable expense and convenience to the customer. A rare thing when dealing in this class of consumer products in this area.

5stars  Customer since 2008

Fantastic service at Drive European as always. Thanks!

5stars  Customer since 2005

Capable, honest, friendly mechanics.

5stars  Customer since 2005

The best serviceever would not consider taking my cars anywhere else

Carter

5stars  Customer since 2010

Excellent and efficient service as is normal.

5stars  Customer since 2005

Excellent, reliable and trustworthy service at a fair price.

5stars  Customer since 2005

I have gone to other imported car shops and they are horrible. They don’t know the cars they work on and make ill fated attempts to fix them. On the other Hand, Drive European, knows all the cars it services, always, without fail, fixes problems without overcharging the client. They are knowledgable, more than fair and completely competent. Outstanding work, service and facility.

5stars  Customer since 2005

My wife and I have been VERY long-time customers of what’s now Drive European (since long before the current name was adopted).

Throughout that time, we’ve had unfailingly outstanding service, support, and auto-related guidance from them; we rely unhesitatingly on Sam Dawood and his team for the highest possible auto support.

Their combination of exceptional technical expertise, scrupulous honesty, and unfailing dedication to customer service couldn’t be matched, let alone excelled, by any other provider in the area we’ve heard of in >20 years (even our insurance carriers have commented on this in a couple of instances involving accidents).

I can’t imagine anything inducing us to switch to anyone else. They’re really unexcelled; in a class of their own.

5stars  Customer since 2005

Jamie is the best very professional courteous and made my experience totally enjoyable I have already recommended him to friends

Carter Boehm

5stars  Customer since 2010

As always the job done was excellent and professional.

4stars  Customer since 2009

You are treated like a valued customer and that seems to be a rarity today. Always a pleasure to deal with Sam and Marco.

5stars  Customer since 2007

Major service including timing belt replacement for an A6. Done well and finished on time. Gladly recommend for all European cars.

5stars  Customer since 2005

Service was excellent as always.

5stars  Customer since 2009

Very satisfied with the work done. The best part about having my cars serviced at Drive European is the full explanation I receive on what is wrong and what they will do/have done to fix it.

5stars  Customer since 2007

Great service once again. Honest, reasonable priced service. Very pleased with Drive European!

5stars  Customer since 2005

I have owned luxury foreign cars for over 30 years and there is no better group of guys to entrust with repair work. Always a delight to deal with–friendly and extremely competent. Can’t go wrong with them.

4stars  Customer since 2005

Sam and the crew at Drive European run the most honest and ethical car repair facilities I have ever utilized in over 30 years of car servicing. It’s especially noteworthy considering the type of cars they service – BMW, Porsches, MBs and Audi. I almost always leave having paid less than I expected to, which is a rarity. I always use this place!!

5stars  Verified customer

Always excellent work done. Quick and quality service.

5stars  Customer since 2005

Drive European has the highest standards of technical expertise on foreign cars and an unparalleled sense of honesty and customer support and service.

3stars  Customer since 2011

the bumper was not put on correctly. It is crooked. I took my car back to Drive European on 6/18 for Marco to inspect the car. He agreed with the mis-aligned bumper and asked me to bring the car back on Wednesday or later this week. Drive European was very responsive and apologized for the error.

 Drive European replied:

Sorry for the inconvenience. We are happy to align the bumper whenever you are able to stop by.

5stars  Customer since 2006

As the owner of four 5+ year old cars; Drive European is a Godsend that makes keeping them a pleasure. Sam (the owner) is connected to so many car relateed businesses in the DC area that just the mention of Drive European can get you towed in minutes rather than hours, gets you hard to find parts in hours not days and excellent honest real service at the most inexpensive rates in town. If you go to a dealer you are crazy.

5stars  Customer since 2005

Excellent service, as always! After 20+ years of having you take care of our cars, you’re still the best!

5stars  Customer since 2006

I have the kind of car that needs special care, a 2002 BMW 540i. I have used Drive European since I got the car in 2006. Sam and his people are a pleasure to work with, never push work that doesn’t need doing, complete jobs when they say they will and do the job right the first time. My last interaction with them in May was no exception.

5stars  Verified customer

Well, more than a tweak since Landcruiser has 148,000 miles on it. European Motors keeps it running well!

4stars  Verified customer

I’ve been spoiled my entire life – my dad is a mechanic and I’ve never had to take my car to an auto body for a tune-up. I recently moved away from home and had a huge repair that needed to be made to my car. My dad, being protective of me and his vehicles, made me do a lot of research to find a reliable and affordable auto body in the area. A friend of mine recommended Drive European and I couldn’t have been more impressed. They sent me a detailed report of the problems, the estimated amount for parts and labor, and requested my permission before proceeding. Once the work began, they kept me updated on timeline to finish. Overall customer service was excellent. Not only did they do good work on my car, but they went above and beyond by walking my dad through the project as well as providing me with a ride to and from the Metro. I will definitely go back to this place if I have future car troubles.

5stars  Customer since 2005

As always, the work done on the front end of my 1999 BMW was excellent. Great staff and great expertise. Work done efficiently and at a reasonable cost. You can always count on Sam and his staff to do a great job!!

5stars  Verified customer

Drive European is something truly rare in this time — a place where they really do care about you and your car, and about making sure that your job is done right. For 20-some years I have been bringing my cars here, because Sam and his people care about me and about my car. There is no comparison elsewhere.

5stars  Customer since 2008

As usual, I have complete confidence in Drive European and believe that only necessary work is performed. If I am told something is needed, I know it really is and that I am not being taken advantage of.

Very pleasant, knowledgeable people to deal with.

4stars  Customer since 2005

Sam,as usual things turned out just fine and you should know that I appreciate all that you and all the guys in the shop do on my behalf. Thanks and my best…Wyatt

5stars  Customer since 2011

From drop off to pick up, great service all the way!

Thanks

4stars  Customer since 2007

Great job with the work done to my car for a reasonable price. Car is running great.

5stars  Customer since 2005

As usual, excellent service and prompt.

5stars  Customer since 2008

Always a pleasure dealing with Drive European and the personnel. I have complete trust in them.

5stars  Customer since 2005

Excellent service and great attitude, as usual! Wouldn’t take our cars anywhere else. Thanks!

5stars  Customer since 2005

If you own a car and don’ take it to Sam and his team you are making a major mistake. Honest, knowledgeable and courtesy.

5stars  Verified customer

Sam and his group did a fine job with my mini. Found the problems and fixed them!

5stars  Customer since 2005

I have total trust in Sam, the owner.I follow his advise. It takes specials efforts to drive from the Center of Washington to Falls Church but it seems to be worth it.

4stars  Customer since 2011

Thank you for being able to take my car without an appointment! The work was done quickly and well. My BMW is like new again!

5stars  Customer since 2005

Service is ALWAYS great. Sam and his staff accomodate our last minute requests due to our heavy travel schedule.

5stars  Customer since 2005

Drive European has been servicing my car for 11 years, keeping it running like new with well over 200,000 miles on the odometer.

5stars  Customer since 2010

I’ve been using Drive European for 4 years and highly recommend them. Competitively priced, very knowledgeable, timely and extremely honest. The owner, Sam and his team are automotive enthusiasts, highly professional and haven’t forgotten the definition of customer service. These guys have earned my trust such that if my daughters have problems with their cars, they automatically call Drive European for an appointment.

5stars  Verified customer

The usual excellent service from Sam and his gang.

5stars  Customer since 2005

Will done,fast and smooth job and addressed what the car may need soon

5stars  Customer since 2011

Hello,

Everyone is really nice and they provide excellent service. I would recommend them to anyone with a foreign car.

Thanks so much.

5stars  Customer since 2005

I’ve had them take care of all my cars for 25 years currently sam handles my Ason Martin my Bentley and my Porsce Turbo I totally trust them and know they are honest and competent

5stars  Customer since 2005

I think its great that you are using the web to allow customer reviews. Sam, Marko, Justin et al. keep up the good work.

Don

5stars  Customer since 2005

I have been a customer of Drive European for approximately 10 years and have received outstanding service every since I have been coming there. I have also referred other custumers who have been very satisfied with the service they recived.

5stars  Customer since 2005

I have been a customer of Drive European for approximately 10 years and have received outstanding service every since I have been coming there. I have also referred other custumers who have been very satisfied with the service they recived.

5stars  Verified customer

If you drive a German car but do not love the price of exorbitant dealer fixes when the car goes past warranty, try Sam. He is an expert, and appears to have a low turnover of staff. This combination has been a win-win situation for this consumer, for decades now.

5stars  Customer since 2005

I have been a satisfied customer of Drive European for years and have serviced ALL of my family’s cars there. Sam and his staff are top notched, reliable and fair and I would recommend Drive European to anyone!

4stars  Customer since 2010

I’ve been going to Drive European for about two years, and always appreciate the service that Sam and team provide. The team is knowledgeable about my car, reasonable in helping me plan my maintenance & repair schedule, and polite on the phone and in person. I feel like I am getting good value for my purchase, and am not getting nickeled and dimed at this mechanic. I like Drive European, and will to use them for maintenance on my Audi.

5stars  Customer since 2005

I have been very pleased with the care you have provided us for our Saab and Audi over the years.

5stars  Customer since 2005

I’ve been taking my cars to Sam for over 20 years, and have had only first class service,the most honest shop in town they have worked on all my exotic european cars they perform their job with pride and always keep you informed

4stars  Customer since 2010

The work is done right, on time and there are no surprises when it comes time to pay the bill. Sam tells you what he did and why. I am not a mechanic so I tell him he is wasting his time explaining it to me. He will tell you what needs to be done in the future and give you an estimate of when he expects you will need the service. Of Course you will have to have visited him several times so he has a feel for your driving habits. It’s hard to find a good mechanic. I’ve found one in Sam.

5stars  Customer since 2005

I have been going to Drive European for the past 20-years and have never been disappointed by Sam and his associates. Also, I have bought my last four cars for our family from Drive European; two BMWs and two Mercedes all of which were in pristine condition from both a mechanical and esthetic perspective. I cannot recommend anyone better in the automotive field than Drive European.

5stars  Customer since 2006

Just to know there is a place you can go that you trust is amazing. Having a place that you love the crew, the owner and the job they do is PRICELESS. Anyone that doesn’t use Drive European for all their auto repair needs is crazy. I wish you guys did American cars!

5stars  Customer since 2005

Hi Sam, I logged into my yahoo account and saw the feedback emails sent earlier. In the spirit of being a good customer and helping improve your overal service, I’ve compiled the following list of items:

20% off to repeat customers

20% off to customers who buy cars from Dive European

20% off to customer owning more that 1 Mercedes

20% off for referals

ist dibs on any exoctic Mercs that come available

20% off to customers whose name is Steve or Gregg

4stars  Customer since 2008

I am extremely pleased with the service performed and have complete confidence in Drive European. I would definitely recommend them to anyone.

4stars  Customer since 2005

We had a good experience. You took the extra time needed to diagnose our problem, and were very patient in explaining that we really ddin’t have the problem we thought we had.

5stars  Customer since 2005

As always, a great deal — thorough, reliable, imaginative, and there to hel! Thanks to all the folks at Drive European!

5stars  Verified customer

Drive European have been my mechanics for years, and I have always been happy with their service.

4stars  Customer since 2005

As always: we have total trust in Sam’s company. So far, everything is perfect, except for not having a sticker in my windshield to indicate the next oil change. Thank you, Dieter and Jessie

 Drive European replied:

Service reminder sticker is in the mail/or you are welcome to swing by. Sorry for the inconvenience.

Sam

 

4stars  Customer since 2010

The only problem is that they are so busy, it is sometimes hard to get an appointment. Otherwise, the service was great and the repairs were done properly!

5stars  Customer since 2005

Drive European has been servicing my Mercedes-Benz since 2000 and I believe that the car continues to drive like new, 11 years later, thanks to their expertise.

5stars  Customer since 2011

Excellent work done. Sam and crew are very friendly, helpful and professional. I received my car back running like new and clean. Drive European will be the place I trust to bring my car to.

5stars  Verified customer

The Mechanics were accommodating & explained what was wrong. They actually came in $200. Under the estimate. Sam, who may be. The owner was very patient with me since I had to change my appoint time.

They have a ver quality shop. I will definitely use them again.

4stars  Customer since 2009

Sam expedited a triage when i sensed something was wrong. Communicated with me throughout the entire process to include helping me to understand a mechanic’s language. Car came back clean and running like new.

4stars  Customer since 2011

I’m so glad a friend suggested Drive European to me for my BMW. What a find! Easy to work with; trustworthy staff and mechanics; and great customer service. Equally important – good prices!

5stars  Customer since 2008

My recent experience at Drive European was like all my experiences at Drive European. Excellent. They’re the best.

4stars  Customer since 2009

Excellent. Taking my truck to dealership for warranty covered repair was beyond my expectation. A pleasure to deal with you.

Chuck

5stars  Customer since 2008

I genuinely trust Sam and the team to tell me the truth about what my car needs and the cost. Repairs are done right the first time, always, and in a timely manner. I’m glad to have been recommended to the shop and will continue to recommend Drive European to others. Best wishes!

4stars  Customer since 2010

The folks at DriveEuropean are fantastic professionals. I’m a car enthusiast and appreciate the professionalism, talent and honesty of these folks. Their prices are competitive and its always a pleasure dealing with them.

4stars  Customer since 2005

Sam & Co have serviced my cars for years. They understand cars fully, and have my respect and trust.

4stars  Customer since 2005

I have always had confidence in your service. I especially like that

you now cleaned my car as well. Thank you.

5stars 

Provides a high quality service for high end cars, and all the staff are friendly and courteous. Issues with cars are researched and fixed which is more than I can say for any where else I have gone for service. These folks can be trusted.

4stars  Customer since 2010

Outstanding! Took car on time. Called to detail service required and get approval. Called to say car ready to pick up. Car was immaculate from cleaning after the service. Friendly, professional, knowledgeable, total integrity and trustworthy! I never dread going to Sam. He is very helpful and conscientious. The prices are great. He cares as much about my business as I do about my car. You cannot find a better place to take your car! my highest recommendation.

5stars  Customer since 2006

I have trusted my cars to Sam since 1997 and it is always when something unexpected happens and they take me ASAP and fix it once and as inexpensively as possible. I TRUST Sam and his crew enough to refer all my friends and buy several cars from him. He is a rare jewel in the auto industry

5stars 

Good,honest folks. Know European cars well.

5stars  Customer since 2006

Drive European as always been able to fix any problem I have had with 1993 Mercedes. They know how to treat their customers with respect and are honest if they do not know how to fix something but recommend other places to go. I would recommend others to take their foreign cars to this establishment.

4stars  Customer since 2005

Drive European consistently provides me with very professional auto care services.